Comments on: LG VX5400 Phone

By: J. Michel

J. Michel — Tue, 02 Mar 2010 18:38:14 +0000

I purchased the LG 5400 because I was not satisfied with the new Samsung u340. I am very impressed with the LG 5400 so far (I’ve had for 1 week). The battery is great (4 1/2 hours talk time) and 16 days standby and it’s easy to operate. The sound quality is great- actually pretty loud. If you are looking for a phone to make and receive calls, send and receive text messages, and with a basic camera then get the LG 5400. If you want a phone with all the bells and whistles you should keep looking.
Rating: 5 / 5

By: Mark Wonner

Mark Wonner — Tue, 02 Mar 2010 18:33:26 +0000

For a person like me who just wants a straightforward unit to make and recieve voice calls without all the tricky controls and flashy graphics, this is perfect. The casework is durable, resists fingerprints and is sleek. In person it looks better than the image shown because the clear screen cover of the flip is mirror-like which matches the case color and finish, very nice!, and it feels natural in the hand. Nothing but happiness here. Also, Verizon has superior coverage compared to ATT (my former provider) by far, and they seem way more service oriented with bigger stores that are well staffed. Priceless.
Rating: 5 / 5

By: frequent amazon visitor

frequent amazon visitor — Tue, 02 Mar 2010 16:16:08 +0000

Great design but really poorly made. The flip mechanism and hinge is very cheap and after awhile makes a snapping cracking noice. It does not make you confident in the reliability or longevity of your phone. I got and returned 2 of these in 1 week!!!! They both had the same problem. The back of the phone (the screen part) that flips up has nothing supporting it so it bends back easily. Fine if you use the phone once in awhile but I don’t know anyone who only uses their mobile only once in awhile. After my 2 returns I bought a Samsung u410….so far so good…much sturdier.

Good Luck
Rating: 1 / 5

By: maryclaire

maryclaire — Tue, 02 Mar 2010 15:16:52 +0000

I was eligible for an upgrade and decided to go with this one after comparing it with several others online. Really thought I had made a good decision, but when I got it, I just couldn’t seem to adjust to it. The Biggest problem by far for me was that awful little piece of plastic at the bottom of the phone that you have to remove in order to plug your charger in to the phone. Extremely hard to keep track of as it is sooo tiny!! And I’m thinking without it, all kind of lint and dust can get into that hole and render the phone useless. However, I persevered and tried to adjust from my previous phone (samsung sch a930) to this thing. Each time I had to charge my phone I had a very difficult time because of the bad arthritis in both my hands. I also found that the alarm is a bit of a pain. Instead of being able to set your alarm all on one screen, you have to click “set” go to another page to enter your alarm time, click “ok” and THEN hit save. It’s not user friendly like my a930 was which let you do everything on one screen under the alarm (this is important to me since I use the alarm all the time). I found the voice command to be very poor and it couldn’t recognize half the commands I told it, sending me elsewhere instead.

But, what I really didn’t like was that when I called Verizon and told them that I am having trouble with the phone, most especially the charger part because of the arthritis, and asked them if I could please return it for another phone, they told me no because I had passed my thirty day trial. I tried everything and I mean everything! I quoted to the rep all the promises and guarantees that I heard while waiting on hold for almost an hour “your problem becomes our problem” “your issue will be resolved in the 1st phone call”. I begged him, I pleaded, I threatened to terminate early and take my friends with me that I had recommended. I was trying to emphasize how very important it is for me to have a phone because of my medical problems and they said no. If I wanted to get another phone I have to pay full retail price.

Now I hate the phone even more and I am now stuck with it for two years because of their new every two deal.

Please pay attention: if you have arthritis in your hands and have trouble navigating small items, this phone is not for you. You will constantly have to get someone to help you take out the little plastic piece, plug in the charger to the phone, and finally unplug it. I hate it. And I’m mad at verizon for not treating me like an important customer.
Rating: 1 / 5

By: Frank Iannarilli

Frank Iannarilli — Tue, 02 Mar 2010 13:29:16 +0000

This phone might be great in other respects, but I rely on voice commands to dial when driving. This phone’s voice recognition is TERRIBLE!

My previous phone (also an LG) sensibly structured its voicedialing (no other voice commands) by recording the utterance with the contact – that let the phone “easily” match an utterance against the database of contact utterances and worked like a charm. This phone attempts to recognize a command, such as CALL , but most of the time thinks I’m commanding something else, like CHECK or LOOKUP . Worse, it then tries to recognize the contact utterance by translating it to written form to match the alphanumeric label of your contact – a true recipe for disaster.

One ostensible workaround is to utter a command first, then await the prompt for who or what. But the damn phone can’t even recognize the command CALL from LOOKUP! Getting it to recognize a command is as reliable as throwing darts while blindfolded.

I tried all variation of voice-training and sensitivity settings to no avail.
Rating: 1 / 5